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Privacy Policy

Last updated: October 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

Create an account or use our services
Submit code or project information
Contact us for support
Subscribe to our communications

2. Types of Data Collected

Personal Information:

Name and email address
Account credentials
Payment information (processed securely by third parties)

Usage Data:

Code snippets and project files you submit
AI interaction logs and preferences
Usage patterns and feature utilization
Error logs and performance metrics

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions
Develop new features and functionality

4. AI and Code Processing

When you use MACH-AI's AI features:

Your code and prompts may be processed by third-party AI providers (OpenAI, Anthropic, etc.)
We implement measures to protect your code and data during processing
Generated code is not stored permanently unless you save it
We may analyze usage patterns to improve our AI models

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

With your explicit consent
To trusted service providers who assist in operating our service
When required by law or to protect our rights
In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate security measures to protect your information:

Encryption of data in transit and at rest
Regular security audits and updates
Access controls and authentication
Secure hosting on the MACHAAO platform

7. Data Retention

We retain your information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements

8. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Request a copy of your data
Object to certain processing activities

9. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze usage patterns and improve our service
Provide personalized content and features

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@machaao.com

Support: support@machaao.com

Website: https://machaao.com